Course Cancellation Policy
Supplies Returns Policy
Cancellations made more than 12 weeks before the start of the course will be refunded, less a cancellation fee of £25 to cover admin expenses. Cancellations made 8-12 weeks prior to the start of a course will be 50% refunded, unless the place can be re-sold.
Courses cancelled within 8 weeks of the start of the course will only be refunded if the place can be re-sold. If the place is resold, and admin fee of £25 will be dedicated from the refund.
For courses paid via our payment scheme, coursework left to complete at the end of the course will not be sent out until the balance is paid in full. If the balance remains unpaid 3 months after the course, any course work is deemed to be owned by Glassification, and may be sold to offset any outstanding debt.
If you change your mind please contact us and return the item to us within 14 days of receipt for a full refund. Items must be unused and in perfect, re-sellable condition; products must be boxed with all original packaging. Returned goods should be sent by registered post or courier. You will be responsible for the cost of the return postage. Goods cannot be returned to us outside of 14 days unless they are faulty or our item description is incorrect.
Any items returned must be boxed with all original packaging and should be sent by registered post or carrier. Goods with their own guarantee will be covered for the period of the guarantee.